W Enjoy rapid up skilling
W Learn practical skills
W Powerful Sales Skills learned easily
W Be motivated, raring to go
W Immediate behavioral change
W Embrace a simple formula for finding and converting clients
W Be confident in ability
W Know how to win more business
W Effortlessly sell with integrity
W Understand and implement a simple structure that is so obvious its applied immediately
I learned to ask lots of questions, give the customer every opportunity to talk.Fisher & Paykel
I learnt about 'framing' and how that 'frame' makes it relevant to the client so that they explain more about what they need.Elabor8
Because every person, situation and product is different it's important to observe and adapt your approach.Elabor8
I learnt the process of communication. How to uncover their needs and SO much more which will assist me in assisting them.CBSI
Interesting, fun, engaging, enlightening - these are some of the words that come to mind about our sales workshop run by Charmaine for CBS Interactive (UK). Totally practical and incredibly powerful. The team had fun, learnt invaluable skills, left confident and with the know how on how to grow their client business further!UK & EMEA Business Insider
Allowing the customer to talk to pin point needs, requirements and whats important. Being able to adapt to customers needs, requirements, interested and personality.Gemini Industries
“As a sales professional with 27 years experience; I was admittedly dubious of the value that yet another sales training session would deliver.
I thought I’d heard everything about ‘active listening’, could have written and sold a book about ‘buying behaviour’ and would receive a thumbs up if ever there was a test about reading ‘body language’. How wrong I was.
Charmaine delivered new information on these topics in a informative and uniquely engaging way and did so while explaining the neurological effect of her methods which helped my team and I truly understand their value.
I would recommend Charmaine to any sales professional regardless of their perceived knowledge and look forward to implementing her teachings in the years to come.”
APAC Sales Director at CBS Interactive