by Smarter Selling Team | Aug 11, 2023 | blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
Sometimes I find myself with salespeople who don’t stop selling, and what I mean by that is; they’ve understood the client, the client has decided to come on board, and the rep has not stopped selling. We call this “Selling Past the Finishing...by Smarter Selling Team | Aug 3, 2023 | blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
When I first started in sales it was clear, we were ‘pushing’ a product (service or solution). Now, assuming you have done the sales process it should be a ‘pull’ – meaning the clients pulls the business of you. They want what you have. You are aligned. They...by Smarter Selling Team | Jul 26, 2023 | blog, Business Development, Communication, Customer Service, Language, Leadership, Manager, Motivate, Performance, Sales
Frankly, who is seeking whom? The dynamics of client-vendor relationships have changed dramatically throughout time in the field of sales. The change in how clients contact potential vendors is an important component of this progression. There has been a noticeable...by Smarter Selling Team | Apr 25, 2023 | blog, Communication, Language, Leadership, Listening, Mindset, Questions, Sales
No sales, no success – that’s the harsh reality for any business, no matter how amazing their products or services are. Yet, understanding how to ‘sell’ and what drives a sales team to perform can be complex for even the most experienced. That is, unless...by Smarter Selling Team | Feb 27, 2023 | blog, Communication, Conflict Resolution, Customer Service, Language, Leadership, Manager, Sales
The five conflict resolution styles are competing, collaborating, compromising, avoiding, and accommodating. These styles refer to the different ways individuals approach and respond to conflicts. Competing: The competing style is also known as the...by Smarter Selling Team | Feb 19, 2023 | blog, Body Language, Business Development, Communication, Language, Leadership, Manager, Personality Types, Sales
On a workshop this week we had 30 people who would consider themselves optimists. Now that then raised the question, is it crucial to have optimism in sales? Do optimistic sales people have better success? Â Is it because they smile more because they are optimistic?...
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