by Smarter Selling Team | Apr 28, 2022 | blog, Business Development, Customer Service, Small Businesses
Great customer service is about caring. Here I am outside my favourite café, Gertrude and Alice in Bondi, Sydney, NSW, Australia. I chose this location as the place to drive my (hired) reg 1954 MG on my recent birthday. It was a decade year, so it deserved something...by Smarter Selling Team | Jul 10, 2018 | blog, Small Businesses
To take feedback If you want to know that your eggs are not runny, a delivery was late, or a product is broken you need to be able to take feedback well. Get everyone in the company to accept that things in every business go wrong – it’s the way its handled from your...by Mary-Anne Amies | Jul 5, 2017 | blog, Negotiation, Small Businesses
Welcome to another episode of Smarter Selling TV. [vc_video title=”” link=”https://www.youtube.com/watch?v=5QHEdsGDtVg&t=4s”]by Mary-Anne Amies | Jun 25, 2017 | blog, Business Development, Small Businesses
Welcome to another episode of Smarter Selling TV. [vc_video title=”” link=”https://www.youtube.com/watch?v=L5J4uUL9qFQ&t=3s”]by Mary-Anne Amies | Jun 20, 2017 | blog, Small Businesses
Welcome to another episode of Smarter Selling TV. [vc_video title=”” link=”https://www.youtube.com/watch?v=-ofamvBC5rw&t=1s”]by Mary-Anne Amies | Apr 27, 2017 | blog, Business Development, Small Businesses
You want business growth quick – brush up on your Questions! The questions you ask a prospective customer (and your regular customers) really is the key to knowing more about how you can serve them. So, get a good array of questions … Why?  Well:- a) you will...
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