STAGE 3: EXTENDED DISC

Understand yourself, your team and your clients

What is an Extended DISC Behavioural Assessment?

The Extended DISC Behavioural assessment is a self-assessment that identifies the strengths and development areas of an individual. What makes an Extended DISC Behavioural Assessment different from other assessments is that It can measure at a deeper unconscious level to exclude the impact of the environment. In practice, this means that the results show who the individual is and not what the person thinks they need to be in the existing environment. As a result, the report identifies the true strengths and development areas to allow performance improvement.

Extended DISC assessments are based on concepts of human behaviour from well-renowned psychologists and behavioural theorists. Today Extended DISC assessments are part of the human management systems of organisations all across the world, with over one million assessments completed annually.

Watch this video from Charmaine and Mike for more details about the program.

Extended DISC Summary

A DISC profile provides an easy to understand explanation of the way a person tends to interact with their colleagues. The report describes a person’s decision-making style, preferred means of communication, and their general behaviour in a workplace environment. The reports also provide information about things that motivate the respondent, what causes them stress, as well as tips to improve their performance. The information in the DISC report is helpful for recruiters to avoid bad hires and place people in the right roles that suit their behavioural strengths. Managers also use DISC to create a tailored individual development plan to improve employees’ performance.

The Extended DISC® model easily applies to sales due to its simplicity and accuracy. Using Extended DISC® theory in sales allows sales professionals to quickly and easily identify customer styles and adapt the sales pitch to their behavioural style.

Enhance Sales Success

Success in sales is often determined by how well sales professionals interact with their clients and prospects. Top salespeople are confidently self-aware and able to communicate their sales pitch with little stress or pressure.

These successful professionals not only understand their DISC style but also understand the DISC types of others. Their ability to effectively relate, communicate and influence is crucially important when selling and creating relationships with clients and prospects. They understand how they need to behave and interact to be successful.

 

Business Development / Prospecting

Are your Sales Professionals more of a ‘Hunter’ Sales Style or an ‘Expert’? Select from the Sales & Service assessments to identify an individual’s natural selling style.

Some products require specialist knowledge, some roles require cold calling, while others require more of a personal touch. Every organisation has a specific need for a different approach, and some may even require a variety of sales methods. Understanding the traits needed enhances the chances of success.

Course Outline

We cover the background of the Extended DISC® Model of behaviour and examine the four main behavioural styles and combinations. On course completion, you will have an understanding of:

  • What motivates people to buy
  • How people approach tasks and goals
  • The impact of stress
  • Communication preferences
  • How to identify the 10 Special Cases (emotions) in the graph profiles

Course agenda

  • Questionnaire background
  • The FinxS Product Assessment Suite
  • Learn about EDISC Behavioural Styles, reactions and communication styles
  • 5 step Debriefing: Profile I and 2, Understanding the Extended DISC Diamond, Special Cases