Public Workshops

The quickest way to upskill your team!

Our Public Workshops help your team to…

Quickly understand how to grow the business FAST

Know how to find, recognise and importantly, create and convert business

Learn practical, powerful skills

Be Professional

Be the Expert

Get Self Motivated

Be Confident

Our Learning Process

STAGE 1: SALES ACCELERATOR WORKSHOP (MOST POPULAR)

Level: From beginner to someone 30 years in. 

You want to be the Expert? Known as the Professional? Get deals that you thought were pipe dreams? This course is what will get you them. Most popular workshop – great for quickly up skilling your team to hit the ground running with powerful techniques across all the essentials of finding, creating and converting a sale. Expansion of skills to sharpen the tools and expand the knowledge of even the most experienced sales person.

Pre Work: We ask you to complete 16 questions about your business to assist us in assisting you and exceeding your goal.

Topic 1: Exploration & Selling
Why do people buy? How to effectively sell your product, service or idea.  How to be the expert. How to be professional.  Essential underpinning to every business transaction, critical to the success of the business.

TOPIC 2: Listening
The backbone of all communication. Understand active listening.

TOPIC 3: Objections
Understanding what this really means and how to convert into a sale.

TOPIC 4: Negotiation
Successful negotiators are created not born. Shift the focus off price and onto aligning the perfect solution. Learn great tactics.

TOPIC 5: Managing clients’ expectations
Service excellence. Managing tricky situations.

TOPIC 6: Business Development/Prospecting
Essential to the growth of your business. How to make prospecting easy and comfortable. Be someone who embraces prospecting with a clear head, consistency and genuine enthusiasm.

TOPIC 7: Presenting
Structure to ensure seamless delivery of your message. Be a powerful presenter who understands how to embed a message (that makes sense to your ‘audience’) with clarity.

STAGE 2: BUSINESS DEVELOPMENT WORKSHOP

2

Essential to the growth of your business. Providing you with great Business Development skills ensure your business is sustainable and thriving.

Two day FAST TRACK: Learn the essentials of successful business development!

It will get you completely ahead of the game when it comes to successfully building your business. Be someone who embraces prospecting with a clear head, consistency and genuine enthusiasm.

Pre Work: We ask you to complete 16 questions about your business to assist us in assisting you and exceeding your goal.

TIMING
Knowing the best time to reach out

WHERE, WHEN, HOW TO APPROACH
How to create business opportunities
Target clients 80/20
Plan, prepare, execute
Different approaches
How to get in the door
What to do via email, what not to do
Cold calling
Phone calls
Reframes
Covering techniques

TAKING ACTION
How to make it happen!
Keep moving forward with volition!

RELEVANCE
Research, meaningful, creating a need

MESSAGE
How to be creative
Opening lines
Structure of your call/email/meeting
What’s your message? Why you reaching out? What solution does this provide the client?
Inductive/ Deductive

MINDSET
Being mentally ready ensures success
Learn how to be bullet proof in your offering
Taking action!

STAGE 2: PRESENTING WORKSHOP

3

Learn to communicate your message effectively and understand what makes a powerful presentation that influences your customer. 

Powerful presentations that get clarity and results.

Two day FAST TRACK: Learn the essentials to being a powerful presenter. 

It will get you completely ahead of the game when it comes to knowing how to present, internally or to your customers.

Pre Work: We ask you to complete 16 questions about your business to assist us in assisting you and exceeding your goal.

FUNDAMENTALS
Structure
Plan & Prepare
Techniques and Styles

MATERIALS
Which, how, when, why

COMMUNICATE
What you are saying, why, how
Body Language
Satir Categories
Anchoring
Ifluence
Installing
Embedding

PURPOSE
Whats your message
Follow up
Intention

AUDIENCE
Who, what, why
4 Mat System
Focus

MINDSET
Modelling
Energy

STAGE 2: NEGOTIATION WORKSHOP

1

Successful negotiators are created not born. Shift the focus off price and onto aligning the perfect solution. Learn great tactics. 

Two day FAST TRACK: Learn the essentials to being a powerful negotiator! 

Providing you and your team with great negotiation skills sets you up for life. 

Shift the focus off price and onto aligning the perfect solution.

It will get you completely ahead of the game when it comes to knowing how to negotiate.

Pre Work: We ask you to complete 16 questions about your business to assist us in assisting you and exceeding your goal.

FUNDAMENTALS
Plan, prepare, outcome
Focus
Intention
Build Trust
How to Align

TACTICS
Techniques
Hierarchy
Cartesian Coordinates

MINDSET
You set the value
Emotional intelligence

AUDIENCE
Value
Buyer position
Drivers
Meta programs

COMMUNICATION
Persuasion
Observation & Adaption
How to motivate
Positioning
What can move
Influence
Reframes

Choose your Date and Secure your Place (Click on the name below to book)

1-7 people $1295/pp | 8+ people $995/pp
(Ticket price excludes GST)

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Testimonials

  • You will learn about things that you not have ever considered before, as well as things that are obvious but overlooked!!

    Jack Stanley Audio Network
  • I learnt very quickly that sales is about understanding the other person and what they want. Not everyone thinks the same!

    Ann-Marie Pieler- Walton Safe T Stop NZ
  • Fun, insightful way to learn better, efficient and more engaging sales skills... while incidentally learning life skills!

    Kye Grech GC Dental Australasia
  • Understanding our clients overall vision is imperative. We need to adapt and apply relevance between our products and their needs to find positive solutions and build rapport.

    Amanda Newnham Woodpecker
  • I always believe an individual should invest in their own personal growth. Sometimes the things we think we see and know we really don’t - as Charmaine describes as our “filters”. Our company had a training session with Charmaine and we could see her passion fuming head to toe in the way she talks and the valuable and practical knowledge she has accumulated over the years.   Quick personal anecdote: i had a client that we placed an order for quite a large amount - on something he hasn’t bought before. We then prepared a small table and graph (took a couple minutes) and sent it off to show the savings, usage and any other information he might need/want. He called back saying double the order, over such a small act of providing that little extra value and convenience. Its the biggest order i’ve placed thus far and all it took was us providing a little extra value. Just one of the many concepts Charmaine goes into detail of.   Grow your mind, grow your future.   Thank you, Charmaine.

    Assad Khan Pharmacor - Sales Representative
  • I learnt that every situation & person is different. The way they buy, hear things, react, what's important to them  and you need to frame correctly and ask the questions that will benefit both parties.

    Sean Mealor Corum
  • I now understand the difference between literal and inferential clients and how to help them understand that change is beneficial.

    Amanda Newnham Woodpecker
  • Take advantage of the opportunity when your customer bypasses critical faculty during the buying process.

    Marianne Volakos Woodpecker
  • Get on the same wavelength as the customer and see their vision with them.

    Fan Chen Corum
  • I walked away with a greater sense of confidence in myself as a sales rep than I could have ever imagined. Charmaine was engaging, enthusiastic, extermely knowledgeable and well read. I couldn't recommend her highly enough.

    Megan Steiner Hospira
  • Speak in the same terms and on the same level as your customer.

    Jason Dammon Woodpecker
  • Everybody wants, needs, reacts and buys differently so you need to consider how the customer operates.

    Jennifer Allen ScanBrands / Baby Bjorn
  • It is important to observe the customer and notice what details they ask for or if they are in a hurry so you can adapt accordingly.

    Jacquie Miceli Woodpecker
  • Qualify all stakeholder needs and help them feel comfortable with the sale.

    Kim Ballestrin Elabor8
  • It was great to really understand how to really grow business fast by being so client focused. Understanding their needs and wants and the way they operate.

    Christian Pieler Safe T Stop
  • It's important to ask questions and get that client talking, also just because one of your contacts is 'sold' within an organisation- don't assume the other decision makers are.

    James Nicholson Full House Group
  • If one person is sold don’t assume all parties are sold, there is more work to be done and more questions required.

    Brad Watson Woodpecker
  • Hi Charmaine I take this opportunity to respond to your training, I have been in business for a number 40+ years and realized that it was time to improve my sales ability in a real practical way and when I saw Charmaine demonstrating her knowledge and practical approach to understand customer and form trust, I understood how poorly I had been operating till then and decided to attend her training. The program was over 2 days , was extremely informative, easy to follow and was packed with insights, I now know where the gaps were in my process and now know what to do, all with integrity and authenticity. I will be doing additional trainings

    Brendan Torpey Director, Torpey Associates
  • What a great experience. 2 days of the Sales Accelerator course were totally engaging, educational and rewarding on so many levels. In short, a greater understanding of how mindset, listening , adaptation affect not only sales but your outlook and performance in life. Thumbs up to Charmaine and the Smarter Selling Team

    Jamie Fonti Sales Manager, Sydney Props
  • I recently decided it was time to take my sales skillset to the next level. I found many options but Smarter Selling stood out from the alternatives. The Sales Accelerator workshop was tailored to suit my needs, thanks to the teams ability to listen and understand where I was coming from and going to. Even more important to me was to know the instructor taking the class is speaking from experience and a place where I aspire to be. Charmaine's communication was clear, the class interactive and the lesson inspiring. I would highly recommend the Sales Accelerator course to anyone who wants to level up, like I know I have since completing this course. And I can't wait for the next one!

    Chris Muelu Retail Terriroty Specialist, Sony
  • I learned how to observe everything. What the client is saying and doing. How to keep the customer discussing their needs.

    Nemara The Propper

 Want to know what other people said?

FAQs

Where is the location?

Sydney’s location is Adina Apartments, 359 Crown Street, Surry Hills, Sydney, NSW 2010. Melbourne’s location is Karskens, 123 Queen Street, Melbourne, Victoria 3000.

What's included in the cost?

All refreshments, all day and lunch. Workbook & Certification.

Do we get a certificate or recognition?

Yes, if you do a set program and you answer the information in full in the last afternoon you get a certificate to show you are proficient in those subjects.

What if I need to cancel or move dates?

If you give 21 days notice you can either move your booking to a different date or have a full refund. Anything less than 21 days then there is no refund.

What if I have a number of people on my team attend?

Yes, we often have many from the same company attend. The price is reflective of that, 1-7 people $1295/pp | 8+ people $995/pp.

Sales is about serving and aligning

“This course was opened my eyes to sales. I now feel proud of being a sales person!

I realised that sales was about understanding the client (and not pushing my own agenda)! I know exactly how to find out and listen to what my potential client wants, know how to quickly work out how they want to be communicated with and how to align my solution in a way that makes sense to them. It is so obvious!

My abilities and confidence since the course has skyrocketed and I’m more away of people selling to me badly! (jumping to all sorts of conclusions about what they think I need).

Dara Donnelly,
Business Owner, Sydney.

CONTACT US

If you are ready to book, scroll back up to choose your date and secure your place.

Should you want to discuss anything then please fill in the contact form with as much detail as possible.

Smarter Selling is: Sales Training & Seminars Sydney, Melbourne, Australia Wide and International. Smarter Selling is a subsidiary of Success Mindset Academy Pty Ltd.