Professional sales training that equips your team with practical methods
to help them easily sell with integrity.
Selling is just communication – the family has a need and you have the resources.
We teach how to understand these needs, how to align with each family/customer and deliver your solution effectively.
We make selling easy and comfortable
After each workshop our participants say ‘that was so easy, I can engage with a family like that, that has total integrity’.
✔ Know what the family/customer needs and expects from you
✔ Know how each person measures value
✔ How to put forward your organisations key points effectively
✔ How to understand and convey your suite of offerings (recognise other opportunities)
✔ How to read what your family/customer is saying
✔ Understand what the family values
✔ How to keep leads warm
✔ How to answer the phone and what information to elicit which will aid you in assisting that family
✔ Conversion rate: how to increase this comfortably
✔ How to easily get them to sign with you (with integrity)
✔ Present – however ‘presenting’ is to you (by phone, on site) we assist your team in knowing how to conduct themselves in such a way that the family signs up
✔ How to build rapport
✔ How to be an expert
✔ How to nurture warm leads
✔ Know what to say and how to say it
✔ How to be professional
✔ How to be the trusted advisor
✔ Choice – how to be the choice provider (with integrity)
✔ How to manage expectations
✔ How to have conversations that focus on the families need (and not just doing an ‘information dump ‘ of your offering)
✔ How to close
✔ How to give your team confidence in how to handle all situations with the family
✔ How to amend mindset of the team to be more commercially savvy
✔ How to build relationships with referrers (or 3rd parties)
Fill in your details and we will get back to you.
Smarter Selling is: Sales Training Sydney, Melbourne and International