FAQs

Which course do I do first’?

If you have had no prior experience and you are not negotiating, handling objections or presenting, then the Sales Essentials

If you are experienced OR you are handling objections, negotiation, presenting and need to do business growth then the Sales Accelerator

Where is the location?

Sydney’s location is Adina Apartments, 359 Crown Street, Surry Hills, Sydney, NSW 2010. Melbourne’s location is Karskens, 123 Queen Street, Melbourne, Victoria 3000.

What's included in the cost?

Everything, all workbooks, materials. refreshments, all day and lunch – all you need to do is turn up curious to learn!

Do we get a certificate or recognition?

Yes, if you do a set program and you answer the information in full in the last afternoon you get a certificate to show you are proficient in those subjects.

What if I need to cancel or move dates?

If you give 21 days notice you can either move your booking to a different date or have a full refund. Anything less than 21 days then there is no refund.

What if I have a number of people on my team attend?

Most teams attend together, its helps with learning the same methodology, being consistent with language used in the office, support for each other.

Chat to us about your teams development through the stages. (Ah, and there’s a discount for 8+ attendees).

We have very experienced salespeople, which course should they do?

We train many salespeople that are very experienced. We are all evolving! Those with experience start their journey with us at Stage 2: The Sales Accelerator, and then expand on their requirements by attending Stage 3 (Business Development, Negotiation and Presenting) and then Stage 4 (Sales Mastery: NLP techniques).

Can we put beginners and experienced on the same course?

Yes absolutely. The Sales Accelerator is set up for those with some experience behind them. Most companies would put their team on the same course so that they are consistent in their methodology and also bounce ideas of each other

Should the manager attend?

Yes absolutely. Most teams would have their manager attend. Demonstrating to the team that a ) we are all ‘open to learning’ b) to learn! c) support the team – so that you can use consistent language and encourage them in the language they have been taught.

We also have a receptionists and customer service that engage with clients - should they attend?

Absolutely! All ‘touch points’ with the client need to know how to engage meaningfully, using the right language, how to be the ‘trusted advisor’. Inevitably, they are all influencing the clients perception of the business. (Stage 1: Sales Essentials is set up for those ‘foundations’ of how to sell. If they are attending with their team we would suggest they attend the same course as the team – the Sales Accelerator).

Can our team be trained by themselves, with a tailored program?

Yes, we work with many organisations to develop tailored training. Contact our team now to discuss.

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