Sales Essentials

Fact track your sales abilities with this one-day program

A must for those new to sales or with limited sales training. Learn the absolute fundamentals of understanding how to sell. Get a kick start to know exactly what a sales person needs to do to achieve their budget.

How to act, behave, what to say and what not to say! Understanding questions and their importance.

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Sales Essentials is ideal for: 

  • Telephone-based client interaction
  • Customer Service personnel that can upsell

Sales 101

  • Learn the A – Z of selling
  • Understand the basics in knowing how to get more business
  • Understand the philosophy behind what’s happening between two people
  • Learn how to build trust. Learn about Professionalism

Essentials to Sales

  • Know exactly what’s needed to set yourself up for success
  • Know the essential ingredients to selling, up-selling, cross-selling
  • Learn about mindset, preparation and linking the clients’ needs to your solution

Understanding your Customer

  • Questions are the key to selling
  • Listening and being present
  • Learn how to close

Phone Techniques

  • Learn what to say and how to say it

How to Think Commercially Every Time

  • Your job in sales is to generate growth
  • How to acquire commercial smarts and start recognising opportunities

Watch this video to find out more from Charmaine