What a great experience. 2 days of the Sales Accelerator course were totally engaging, educational and rewarding on so many levels. In short, a greater understanding of how mindset, listening , adaptation affect not only sales but your outlook and performance in life. Thumbs up to Charmaine and the Smarter Selling Team

Hi Charmaine I take this opportunity to respond to your training, I have been in business for a number 40+ years and realized that it was time to improve my sales ability in a real practical way and when I saw Charmaine demonstrating her knowledge and practical approach to understand customer and form trust, I understood how poorly I had been operating till then and decided to attend her training. The program was over 2 days , was extremely informative, easy to follow and was packed with insights, I now know where the gaps were in my process and now know what to do, all with integrity and authenticity. I will be doing additional trainings

I recently decided it was time to take my sales skillset to the next level. I found many options but Smarter Selling stood out from the alternatives. The Sales Accelerator workshop was tailored to suit my needs, thanks to the teams ability to listen and understand where I was coming from and going to. Even more important to me was to know the instructor taking the class is speaking from experience and a place where I aspire to be. Charmaine's communication was clear, the class interactive and the lesson inspiring. I would highly recommend the Sales Accelerator course to anyone who wants to level up, like I know I have since completing this course. And I can't wait for the next one!

Fun, insightful way to learn better, efficient and more engaging sales skills... while incidentally learning life skills!

You will learn about things that you not have ever considered before, as well as things that are obvious but overlooked!!

If one person is sold don’t assume all parties are sold, there is more work to be done and more questions required.

Speak in the same terms and on the same level as your customer.

Qualify all stakeholder needs and help them feel comfortable with the sale.

Get on the same wavelength as the customer and see their vision with them.

It is important to observe the customer and notice what details they ask for or if they are in a hurry so you can adapt accordingly.

Take advantage of the opportunity when your customer bypasses critical faculty during the buying process.

Everybody wants, needs, reacts and buys differently so you need to consider how the customer operates.

I now understand the difference between literal and inferential clients and how to help them understand that change is beneficial.

Understanding our clients overall vision is imperative. We need to adapt and apply relevance between our products and their needs to find positive solutions and build rapport.

I learned how to observe everything. What the client is saying and doing. How to keep the customer discussing their needs.

It's important to ask questions and get that client talking, also just because one of your contacts is 'sold' within an organisation- don't assume the other decision makers are.

I learnt that every situation & person is different. The way they buy, hear things, react, what's important to them  and you need to frame correctly and ask the questions that will benefit both parties.

It was great to really understand how to really grow business fast by being so client focused. Understanding their needs and wants and the way they operate.

I learnt very quickly that sales is about understanding the other person and what they want. Not everyone thinks the same!