What others say

We had 60 Experienced Sales Professionals, 25 Sales Leaders.

The feedback we got from the team was there was a lot of value.

The entire team were motivated, energised, pumped up and ready to face the new challenges.

Being a Trusted Advisor is our view of the business and how we all need to be, and know how to reflect that to our customers.

We thought it was time to give something back to the teams, and that’s why we got in Smarter Selling and Charmaine.

Tarun Changrani, GM Coregas Australia

The workshop was very practical and hands-on and lots of activities to help reinforce to the team how they could take the skills they were learning in the workshop back into the workforce.

Charmaine’s experience of over 25 years in selling, is really shown through being able to actually respond to questions no matter what they were, in a meaningful way.

They were all extremely excited and certainly the goal of walking away passionate and energetic about what they’re doing to listen to their customer was definitely deliver

The next day I can see the team taking more action, being on the phone and building deep positive relationships with their customers.

Julie Armstrong COO uno Home loans

Smarter SellingExcellentSmarter Selling5.0 Based on 151 reviews fromSee all reviews review us onSharni F.Sharni F. ★★★★★ Charmaine is amazing. I had a great day training. In the ‘For Purpose’ arena we care about authenticity and integrity. I learnt a lot about my mindset, projection, and understanding the customer better. How to acquire referral partners, how to add value. So much was covered. As a team we bonded, work shopped out ideas. The full team was included, along with Directors. Now I’m on the Academy and learning even more!Response from the ownerSharni, it is always wonderful looking after Northcott, what a brilliant, essential organisation. You were open and so were your team.Loved you all jumping on the academy afterwards to evolve those skills even further! Alex V.Alex V. ★★★★★ Charmaine was engaging from the first moment, lifting the sales teams to a much higher energy level. She had done great preparation with us beforehand and weaved the key approaches and messages into the training seamlessly.We operate in the not-for-profit space and I really liked the practical experience and real-world approaches that were relevant to our industry and our sales experience, but reinforcing that at the end of the day there are commercial elements that need to be embraced. By the end of the training, everyone was chatting, engaged, learning and committing to real action over the following weeks.Best sales training I have ever done.Alex VarleyHead of Advocacy and CommunicationsNorthcottResponse from the ownerAlex, thanks for having me along to empower and upskill your Northcott team.When we have team members who love what they do, who already come with compassion and empathy it’s a treat for me to make the ‘sales’ and ‘communication’ part easy. To help them step into and own being ‘The Trusted Advisor’ and ‘Subject Matter Expert’.Sales is helping! Watching them grow and learn is humbling, what they do day to day is crucial to society and I’m thrilled we get to be part of their development. They are now having weekly meetings and using the Academy to build upon those learnings, polish and refine their skills. Next up – Extended Disc with communication and a few other twists. js_loader

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