The power of the introvert in sales

I am often asked my opinion about hiring sales people who are introverts.

Can introverts be high performing sales people? It’s a myth that a sales person must be extroverted to be successful. Just because they are outgoing and have ‘the gift of the gab’ doesn’t mean they are enjoy more sales success.

In fact, it is the natural strengths of introverts that make them highly skilled sales people.

So my answer is YES – they make exceptional sales people.


✔They naturally make the client the focus of the interaction

✔They are very good listeners and are comfortable listening

✔They are happy for the client to do all the talking.

How can employers support introverts?

✔ Ensure they’re sold on the solution

✔Ensure they know the other options the client’s have available

✔ Ensure they know lots of open questions

✔Ensure they have answers to clients’ questions


What to do

Help your team by being positive about remote selling, see it as the future and not as the poor cousin

Learn more

  1. Sales Leadership program: for leaders covering 22 units (series of 4 at a time) guiding you through everything you need to know to run a proactive, driven, highly successful team> learn a great deal about personality types! >> chat to us
  2. Watch the Sales Leadership webinar recording:

Piece written by Charmaine Keegan,  author of over 20 eBooks, is a sought-after guest speaker, panellist, and keynote. She is a Certified Trainer Extended Disc System, of Situational Leadership, of NLP (how we operate), Hypnotherapy (unconscious communication) and Timeline Therapy (recognising your beliefs about sales and money – and recognising that of your customer). She has studied the psychology of human behaviour and is considered an absolute authority and true expert on sales techniques. She has ‘walked the walk‘ so her content, programs and key notes are highly practical and focused on results.

Smarter Selling is sales and mindset coaching for high performing leaders and teams

Smarter Selling is sales and mindset coaching for high performing leaders and teams