Would you hire a salesperson who is an extrovert, introvert or ambivert?
Introverts make exceptional sales people. Why?
They naturally make the client the focus of the interaction
They are innate listeners.
They are happy for the client to do the talking.
They don’t feel compelled to dominate a conversation. They give the prospect time to express their problems and only then offer solutions.
Stereotypes are deceiving. Not all extroverts are the life of the party and introverts aren’t all quiet and shy. Introverts gain energy by making time for solitude and self-reflection. Extroverts are energised by social situations and external feedback.
A study by Adam Grant at Wharton shows that two-thirds of people don’t strongly identify as introverts or extroverts. These people who have both introvert and extrovert tendencies are called ambiverts.
A further study found on average, introverts and extroverts brought in similar levels of business. The most ambivert reps pulled in more.
🧲 What traits will you look for when hiring your next salesperson?